VENUE

Booking Policies and Procedures

1. Only the General Manager or designee can confirm available dates.

2. Only the General Manager or designee can accept holds on available dates.

3. The General Manager reserves the right to not accept holds or rentals for events which the General Manager, at his discretion, feels will negatively impact the facility.

4. Holds are requested and accepted verbally are only kept in place for 14 days without written conformation.

5. Holds are requested and accepted in writing are kept in place for 30 days.

6. To maintain a hold longer than allowed in 3 or 4 the client is required to request additional time. This can be done either in writing or verbally but the General Manger must approve it.

7. Firm status will be given to a hold only after a deposit cheque and signed contract have been received or at the discretion of the General Manager.

8. The client is required to provide a signed contract, deposit cheque, copy of artist contract and proof of insurance.

9. An event can only go on sale after the General Manager has approved the ticket manifest.

10. The client will settle the event as soon as possible after ticket sales have been cut off on the day of the event or at the discretion of the General Manager.

11. The client and facility must sign off on the settlement before any funds are advanced.

Please contact Dean Clarke (250) 979-0888, if you have any questions with regards to pricing and or availability of the arena for your event. We thank you for your interest.

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Contact Us

Please contact us should you have any questions regarding upcoming events, suite access, catering, maintenance, license agreements, parking, payments or general requests.

Prospera Place
1223 Water Street
Kelowna, BC V1Y 9V1
Phone: 250-979-0888
Email: info@prosperaplace.com

Our office hours are from Monday to Friday from 8:30am to 4:30pm.