SUITEHOLDER'S GUIDE
Payment and Suite Transactions
* All transactions are to be settled at the end of the event.
* We accept: Visa, MasterCard, American Express, Cash & Company cheques with I.D and prior approval by the Catering Department.
* We recommend that Suiteholders keep a credit card number on file with the Catering office.
* We can provide separate guest checks & cash and carry for your guests. If possible, it would be appreciated if notice could be provided to Catering Department by 3:00pm the day of the event if this service is required. Please note that it can take up to 15 minutes to process these bill at the end of an Event.
* Copies of you Suite transactions can be faxed to you. There is no charge for this service, however it can take up to 3 business days. We recommend that a representative from each suite remain to sign the suite bill and take a copy following an event.
Contact Us
Please contact us should you have any questions regarding upcoming events, suite access, catering, maintenance, license agreements, parking, payments or general requests.
Prospera Place
1223 Water Street
Kelowna, BC V1Y 9V1
Phone: 250-979-0888
Email: info@prosperaplace.com
Our office hours are from Monday to Friday from 8:30am to 4:30pm.