Arena Maps
Building Information
Tenants
Prospera Place Facts
Booking Policies
FAQ |
Prospera
Place...
Frequently Asked Questions
Q: When was the arena
finished?
A: August 9, 1999 – and work continues on an
ongoing pace for all sorts of additional
purposes. The building had it's ground breaking
on May 5, 1998.
It took approximately 28,000 man hours of labour
to create; has 6000 cubic yards of concrete at
4000 lb/yard; has 24,000,000 pounds of concrete;
required 30,000 cubic yards of soil to be
excavated; took approximately 14 months to
complete; and has two Zambonis that will drive
over 850 miles during skating season, use over
750,000 litres of water and generate 130,000
cubic feet of snow.
Q: What was the first
event in Prospera Place?
A: The Molson Canadian Rocks House-warming Party
with Moist and DDT.
Q: What is the next act in
Prospera Place?
A: Please see Coming Events.
Q: How many retail spaces
will there be in Prospera Place? And who will be
filling those spaces?
A: There are 10,000 sq. ft. of retail space
available in 1,000 and 800 sq. ft. bays.
Currently Little Ceaser's, Perks Coffee and Shaw
TV occupy space.
Q: How much is it to book
the arena for an event?
A: As of July 1, 2000, renting the Arena is:
$4500 for weekdays*
$6000 for weekends*
*(this does not include additional expenses i.e.
staff, equipment, electricity, etc.) This rental
cost may be subject to change.
Please see Booking Policies for more
information.
Q: How do I book ice time?
A: Once all schedules are finalized Prospera
Place will begin to accept individual ice
bookings. The City of Kelowna and the Rockets
currently hold a substantial amount of ice time,
therefore little is available.
Q: Will there be any
public skating?
A: Not at the present time. The Rocket’s do
offer it occasionally though.
Q: Is there any new
information about the adult hockey league?
A: Yes, contact Graden Gustafson. @ 717-0742.
Q: When is Prospera Place
open to the public?
A. During events for ticketed customers only.
Q: How many seats are
there in the arena?
-6007 (excluding suites)
-6800 (total)
-we can seat 8000+ for open concerts
Q: Who should I talk to
about changing the location of my seats?
A: Select Your Tickets @ (250) 762-5050.
Q: Will there be any tours
available for high school/middle school
students?
A: Yes, please send in a written request or
phone us at 979-0888 with your information and
the number of people taking the tour. Tours do
not occur on weekends or on event or game days.
Q: Is it possible for my
child’s, or friends, birthday to be announced
during a Rocket’s game? What else can they do?
A: Yes, please send in a written request 72
hours before the event to the Kelowna Rockets,
fax them @ 860-7880, or visit them at their web
site.
A: The Rockets may also be able to display your
friend's or child's name on the reader board
above centre ice, play Happy Birthday™ and/or
your favourite song.
Q: Are there any lockers
in the building where I can store my
roller-blades, purse, knapsack, etc.?
A: No, we do not provide any place to store
people’s belongings. Our best advice would be to
keep them in your car or at home, unless you
absolutely need to have them on your person.
Q: Where are the seats
that have been reserved for the handicap? Are
there accompany seats as well? Is there any
handicap parking?
A: 1) located at north end near the restaurant
entrance
2) located at south end on upper concourse level
3) club seat handicap section
4) during events there is reserved seating for
the handicap on the floor.
A: Yes, all have accompanying seats, but please
purchase early to ensure your preferred seats.
A: Handicap parking is located in the lot to the
south of Prospera Place, via Cawston Avenue.
Q: Are tickets always
available at the door for an event?
A: Usually, depending on the event. Phone Select
Your Tickets ahead of time or buy early to guarantee your
seat and avoid the troubles of being left
without one. ((250) 762-5050 for events, or
(250) 861-8888
for Rockets Tickets).
Q: Is there an area inside
the building where smoking is permitted (so that
I don’t have to go outside?)
A: No, we are a private facility and there is no
smoking in the building at any time, ever!
Q: I bought 2 tickets for
the event tonight. Where can I leave a ticket
for my friend?
A: Leave them at the will-call window. It is
located outside at the Select Your Tickets
wickets.
Q: Is there any place
inside the building where I can buy tickets,
without having to go outside?
A: No, not at the moment.
Q: How many seats in
Manhattan Point can actually be used to watch
the Hockey game?
A: 65 individual ticketed seats are available in
the restaurant (the third row of the Pub-Club
seats) for viewing Rockets or Thunder games.
There are no tables from which you can actually
see the ice surface. See Manhattan Point FAQ, or
call Select Your Tickets at (250)
762-5050. During events however,
there is no watching from Manhattan Point.
Q: I’m watching the game
in a suite. Can I invite friends up to my suite
who just have regular tickets?
A: No. Only the Suite owner can pre-order extra
tickets for others. Under no circumstances can
non-suite ticket be used to get into a suite.
Q: Who do I talk to about
renting a Suite? How much does it cost to rent
one for a Rocket game?
A: -For Rocket games ask the Rockets (Gavin
Hamilton, 860-7825).
-For an event call Prospera Place and ask for
Pam Stewart (Guest Services Manager). Costs vary
due to ticket prices, events and demand.
Q: Why is the building so
cold? Can you turn up the heat?
A: The building is primarily an ice rink and the
temperature must be kept below freezing on the
floor. If you are sensitive to this issue be
sure to bring some warm clothes. When the ice is
removed during the summer (May to August)
coldness should not be an issue.
Q: Can I make a request
for my favourite song to be played between
periods at a Rocket game? Can I dedicate it to
somebody?
A: Notify the Rockets and they will try their
best to see what they can do, phone 860-7825,
fax 860-7880.
Q: How early should I come
to the arena before a sold out show?
A: As doors do not open until 1 hour prior to
the event we do not recommend lining up early
for sold out events, especially during the
winter due to the cold and other potential
health related problems. If you must however,
approximately 1-2 hours is always safe for an
early spot in line. If you have reserved seats
then there is no reason to come early – you are
guaranteed those seats anyways.
Q: Will we be providing
wheelchairs for the handicap or the elderly?
A: No, we do not provide any wheelchairs in the
arena. Please plan ahead if you need to use one
for an event.
Q: Is there any way to
have somebody paged during a game or event?
A: No, not unless it’s an absolute emergency.
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